Headlines May
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Rabobank malfunction, thousands of reports from people unable to make payments
There is a malfunction at Rabobank, preventing many customers from making payments. It is unclear how many people are affected by the problem, but thousands of reports have been received online. For example, consumers are no longer able to use their debit cards in stores. Digital payments via iDeal are also not always possible. A spokesperson for the bank has confirmed the malfunction. The exact cause is still being investigated. It is unclear how long it will take to resolve the problem. “Due to a technical problem, you may currently experience problems completing your transactions or payments,” Rabobank reports on its website. The first reports were registered on Allestoringen.nl at 3 p.m. Two and a half hours later, the counter stood at 4,500.
Rabobank has millions of customers in the Netherlands. The bank apologizes for the inconvenience.
Source: www.nos.nl
KLM cancels flights due to maintenance errors on Boeing 787 aircraft
KLM is canceling a number of intercontinental flights from Schiphol today due to maintenance errors on Boeing 787 aircraft. The airline did not follow the maintenance procedure correctly, according to a spokesperson. KLM emphasizes that safety is not at risk. An error was made with a component used when refueling the aircraft. The maintenance procedure for a Boeing 777 was followed instead of that for a Boeing 787.
“Although this component is identical to that of the Boeing 777, for which the procedure is correct, different instructions apply to the 787 models. KLM has therefore decided to carry out the maintenance work on the seven 787 aircraft involved as quickly as possible in accordance with the correct regulations.”
Three flights have been canceled today, to Mexico, Chicago, and Portland. Passengers can travel on other aircraft. Passengers traveling to Chicago and Portland will depart today with a few hours' delay. Passengers traveling to Mexico will depart tomorrow. This afternoon, KLM will determine which flights will be canceled tomorrow.
Safety first
Aircraft maintenance is carried out according to very strict regulations, says aviation expert Joris Melkert. “Safety comes first in the aviation world. With some system malfunctions, you can continue flying, but with others, you really have to stay on the ground. This will fall under that category.”
According to Melkert, it is quite rare for flights to be canceled due to maintenance errors. But he says it is not entirely surprising. “It is and remains human work.” KLM has a total of 228 aircraft, 24 of which are 787s. These are usually used for long-haul destinations.
Source: www.nos.nl
Inspection intervenes in healthcare institution, management must resign
The two directors of healthcare institution Het Adriano Huis (HAH) in Bergen op Zoom must have resigned by 17 May by order of the Health and Youth Care Inspectorate (IGJ). The inspectorate decided on this far-reaching measure because clients have not been treated properly for a long time. They are 'embarrassed, frightened, confused or embarrassed' by the administrators, the IGJ lists after an investigation. "Some healthcare providers participate in this." The Adriano House provides care to people with intellectual disabilities who need intensive guidance. They have serious psychological and behavioral problems.
Boundaries exceeded
The Inspectorate conducted an investigation in 2024. Conversations and audio fragments show that the directors exceed standards of decency and professional boundaries, both with clients and with care providers. The administrators and also some care providers grab clients "unnecessarily and roughly". The administrators would not tolerate any criticism, according to the instruction. If clients choose to leave, they are stopped by the administrators.
Very serious
The Inspectorate finds the situation "very serious" and wants to force HAH to implement changes quickly. Therefore, the directors must be gone by 17 May and have resigned from all their tasks. This can have major consequences for the lives of the residents. That is why the Inspectorate is giving Het Adriano Huis the opportunity to continue the care on location with new managers. The house must meet the standards for good and safe care by 17 June at the latest. Otherwise, more severe measures will follow.
Source: https://www.omroepbrabant.nl/nieuws/4686926/inspectie-grijpt-in-bij-zorginstelling-bestuur-moet-vertrekken
Artist money fraud, BumaStemra cancels members meeting
Fraudsters have managed to get 107,000 euros from BumaStemra, the organisation that manages the copyrights of tens of thousands of Dutch music makers. They used false identity documents and pretended to be the rights holder. "We have found that it happened with 81 accounts and we have blocked them," says Marcel Gelauff, the interim chairman of BumaStemra. "During internal checks we noticed that the accounts were created with fake Gmail addresses that look very similar. We do not know who is behind it. We still have to investigate further and we will file a report." Today, members of BumaStemra were supposed to meet in Utrecht for the annual meeting, but late last night they received an email stating that the meeting had been cancelled. The accountant cannot approve the annual figures now that the fraud is being mapped out.
313 million euros
"It is very annoying for the music world and for ourselves that you are the victim of criminals in this way," says Gelauff. He points out that BumaStemra collected 313 million euros for artists last year. "100,000 euros is a lot, but compared to the total it is a very relative amount."
BumaStemra does not rule out that the fraud is even bigger. "We think we have it mapped out now, but to be sure we are doing extra checks."
https://nos.nl/artikel/2567193-fraude-met-artiestengeld-bumastemra-schrapt-ledenvergadering
Evacuation and NL-Alert in Leiden due to biogas leakage from waste water treatment plant of Hoogheemraadschap van Rijnland
The leak was reported around 8:45 a.m. A nearby campsite was evacuated. Residents were advised to stay indoors and keep windows closed. Biogas is created by fermenting sewage and is used to generate electricity. If the gas escapes, it can be dangerous. It is flammable and can be harmful to health. Around 12:00, the safety region reported that the leak from the pressure relief valve had been stopped. The safety region had previously said that the chance that the leaking tank would collapse was "negligible".
'Stay inside'
At around 11:15, an NL-Alert was sent out because of the leak. This was for the area between Voorschoterweg and Hofvlietweg and the N206 and N434 in Leiden, Omroep West reports . It stated: "Go inside and stay inside. Close windows and doors and turn off ventilation. If you are outside between Voorschoterweg and Hofvlietweg, leave the area towards the N206." The NL-Alert has since been withdrawn. Shipping in the Schiekanaal was halted as a precaution. Several roads around the Hoogheemraadschap were temporarily closed. Guests of camping Vlietpark have been accommodated in IJshal De Vliet. It is unclear how many people are involved.
Leakage at the Botlek
Elsewhere in the country, people can smell a strong gas odor. It does not come from Leiden, but from a company in the Botlek in Rotterdam. An NL-Alert has also been sent for that leak. It concerns a non-hazardous substance that is used to give natural gas a smell. The penetrating smell could be smelled as far away as Antwerp, a spokesperson told Rijnmond
Source: https://nos.nl/artikel/2567387-geen-gevaar-meer-na-biogaslekkage-in-leiden
Hacker had undetected access to TU Eindhoven network for days
The hacker who was caught in January carrying out a cyber attack on the Eindhoven University of Technology had unnoticed access to the computer network for days. This is evident from an investigation into the hack, which was carried out by cybersecurity company Fox-IT. It remains unclear who is behind the attack. The university switched off its network in the night of Saturday 11 to Sunday 12 January after the cyberattack was discovered a few hours earlier. Education at TU Eindhoven was then virtually paralysed for a week. Students could not access their e-mail and study material, which meant that exams had to be postponed. The hacker was most likely after a digital hostage situation, a so-called ransomware attack. This means that the attacker digitally locks down the computer network. Only when a ransom is paid, the files are released.
At the last minute
The university managed to prevent that at the last minute. "Just after 21:00 our employees received a signal that hackers had access to our network," says Patrick Groothuis of TU/e. "Within half an hour we were eight men on our feet to take up the fight." You have to imagine a cat-and-mouse game, he says. While the hacker tries to penetrate further into the network, the university tries to "push him out of the network". When it became clear that the hacker was winning, the university decided to take the network offline . Around that time, the hacker tried to get their hands on the backup. That is crucial when you are dealing with a hostage attack. "You can do two things: pay the ransom or restore the backup," says Groothuis. "We make a backup every night, so in this case all the data was there up to and including Friday. If hackers get their hands on that, you're in a position you really don't want to be in. The damage can be enormous. It was really touch and go."
Old password reused
The investigation revealed that the hacker used stolen credentials to break into the network on Monday, January 6, five days before the attack began. The attacker probably used login details that were found on the dark web, the underground part of the internet. These types of accounts often have an extra layer of security, so that - in addition to a login name and password - an extra code is needed. But that security was not set up. As a result, the hacker only needed the login details. The TU/e had also received a report months earlier that stolen login details were online. At that time, the owners of the accounts were asked to reset their passwords, says Groothuis. "That is what happened, only they then reused their old password." So there was no technical measure to prevent that. The university wanted to address these two risks this summer, says Groothuis. "That of course makes it extra sour that they got in anyway." People now have to enter an extra code to log in to the network. It has also been made impossible to reuse an old password if it turns out that the login details have been stolen.
Research public
The university is making the research results public in the hope that others can learn from them. Five years ago, Maastricht University did the same . It was then successfully hit by a ransomware attack. The university paid 200,000 euros in bitcoins as ransom. Some of the crypto coins were later recovered and confiscated. Because the bitcoins were now worth considerably more, the university received the equivalent of 500,000 euros back.
Source: https://nos.nl/artikel/2567887-hacker-had-dagenlang-ongemerkt-toegang-tot-netwerk-tu-eindhoven
Several people have become unwell after eating Haribo sweets. Cannabis has been found in the sweets.
It concerns children and adults who became ill after eating cola bottles, reports the Netherlands Food and Consumer Product Safety Authority (NVWA). It is not known how many people are involved. Several people have reported it to the police. Research shows that the sweets contained cannabis. According to the NVWA, it is not known how the cannabis ended up in the sweets. The police are investigating. It is not clear how many sweet bags contain cannabis.
On Wednesday, Haribo recalled candy due to warnings of dizziness after eating the candy. The recall concerns kilo bags of Happy Cola F!ZZ with a best-before date until January 2026. The product code is L341-4002307906. Haribo asks consumers to return the bags to the company and not to return them to the store. Customers will receive a refund. Other sizes of Haribo Coke bottles and other sweets are safe to eat.
Source: https://www.nu.nl/binnenland/6357414/meerdere-mensen-onwel-door-cannabis-in-haribo-snoep-bedrijf-roept-zakken-terug.html
There is a malfunction at Rabobank, preventing many customers from making payments. It is unclear how many people are affected by the problem, but thousands of reports have been received online. For example, consumers are no longer able to use their debit cards in stores. Digital payments via iDeal are also not always possible. A spokesperson for the bank has confirmed the malfunction. The exact cause is still being investigated. It is unclear how long it will take to resolve the problem. “Due to a technical problem, you may currently experience problems completing your transactions or payments,” Rabobank reports on its website. The first reports were registered on Allestoringen.nl at 3 p.m. Two and a half hours later, the counter stood at 4,500.
Rabobank has millions of customers in the Netherlands. The bank apologizes for the inconvenience.
Source: www.nos.nl
KLM cancels flights due to maintenance errors on Boeing 787 aircraft
KLM is canceling a number of intercontinental flights from Schiphol today due to maintenance errors on Boeing 787 aircraft. The airline did not follow the maintenance procedure correctly, according to a spokesperson. KLM emphasizes that safety is not at risk. An error was made with a component used when refueling the aircraft. The maintenance procedure for a Boeing 777 was followed instead of that for a Boeing 787.
“Although this component is identical to that of the Boeing 777, for which the procedure is correct, different instructions apply to the 787 models. KLM has therefore decided to carry out the maintenance work on the seven 787 aircraft involved as quickly as possible in accordance with the correct regulations.”
Three flights have been canceled today, to Mexico, Chicago, and Portland. Passengers can travel on other aircraft. Passengers traveling to Chicago and Portland will depart today with a few hours' delay. Passengers traveling to Mexico will depart tomorrow. This afternoon, KLM will determine which flights will be canceled tomorrow.
Safety first
Aircraft maintenance is carried out according to very strict regulations, says aviation expert Joris Melkert. “Safety comes first in the aviation world. With some system malfunctions, you can continue flying, but with others, you really have to stay on the ground. This will fall under that category.”
According to Melkert, it is quite rare for flights to be canceled due to maintenance errors. But he says it is not entirely surprising. “It is and remains human work.” KLM has a total of 228 aircraft, 24 of which are 787s. These are usually used for long-haul destinations.
Source: www.nos.nl
Inspection intervenes in healthcare institution, management must resign
The two directors of healthcare institution Het Adriano Huis (HAH) in Bergen op Zoom must have resigned by 17 May by order of the Health and Youth Care Inspectorate (IGJ). The inspectorate decided on this far-reaching measure because clients have not been treated properly for a long time. They are 'embarrassed, frightened, confused or embarrassed' by the administrators, the IGJ lists after an investigation. "Some healthcare providers participate in this." The Adriano House provides care to people with intellectual disabilities who need intensive guidance. They have serious psychological and behavioral problems.
Boundaries exceeded
The Inspectorate conducted an investigation in 2024. Conversations and audio fragments show that the directors exceed standards of decency and professional boundaries, both with clients and with care providers. The administrators and also some care providers grab clients "unnecessarily and roughly". The administrators would not tolerate any criticism, according to the instruction. If clients choose to leave, they are stopped by the administrators.
Very serious
The Inspectorate finds the situation "very serious" and wants to force HAH to implement changes quickly. Therefore, the directors must be gone by 17 May and have resigned from all their tasks. This can have major consequences for the lives of the residents. That is why the Inspectorate is giving Het Adriano Huis the opportunity to continue the care on location with new managers. The house must meet the standards for good and safe care by 17 June at the latest. Otherwise, more severe measures will follow.
Source: https://www.omroepbrabant.nl/nieuws/4686926/inspectie-grijpt-in-bij-zorginstelling-bestuur-moet-vertrekken
Artist money fraud, BumaStemra cancels members meeting
Fraudsters have managed to get 107,000 euros from BumaStemra, the organisation that manages the copyrights of tens of thousands of Dutch music makers. They used false identity documents and pretended to be the rights holder. "We have found that it happened with 81 accounts and we have blocked them," says Marcel Gelauff, the interim chairman of BumaStemra. "During internal checks we noticed that the accounts were created with fake Gmail addresses that look very similar. We do not know who is behind it. We still have to investigate further and we will file a report." Today, members of BumaStemra were supposed to meet in Utrecht for the annual meeting, but late last night they received an email stating that the meeting had been cancelled. The accountant cannot approve the annual figures now that the fraud is being mapped out.
313 million euros
"It is very annoying for the music world and for ourselves that you are the victim of criminals in this way," says Gelauff. He points out that BumaStemra collected 313 million euros for artists last year. "100,000 euros is a lot, but compared to the total it is a very relative amount."
BumaStemra does not rule out that the fraud is even bigger. "We think we have it mapped out now, but to be sure we are doing extra checks."
https://nos.nl/artikel/2567193-fraude-met-artiestengeld-bumastemra-schrapt-ledenvergadering
Evacuation and NL-Alert in Leiden due to biogas leakage from waste water treatment plant of Hoogheemraadschap van Rijnland
The leak was reported around 8:45 a.m. A nearby campsite was evacuated. Residents were advised to stay indoors and keep windows closed. Biogas is created by fermenting sewage and is used to generate electricity. If the gas escapes, it can be dangerous. It is flammable and can be harmful to health. Around 12:00, the safety region reported that the leak from the pressure relief valve had been stopped. The safety region had previously said that the chance that the leaking tank would collapse was "negligible".
'Stay inside'
At around 11:15, an NL-Alert was sent out because of the leak. This was for the area between Voorschoterweg and Hofvlietweg and the N206 and N434 in Leiden, Omroep West reports . It stated: "Go inside and stay inside. Close windows and doors and turn off ventilation. If you are outside between Voorschoterweg and Hofvlietweg, leave the area towards the N206." The NL-Alert has since been withdrawn. Shipping in the Schiekanaal was halted as a precaution. Several roads around the Hoogheemraadschap were temporarily closed. Guests of camping Vlietpark have been accommodated in IJshal De Vliet. It is unclear how many people are involved.
Leakage at the Botlek
Elsewhere in the country, people can smell a strong gas odor. It does not come from Leiden, but from a company in the Botlek in Rotterdam. An NL-Alert has also been sent for that leak. It concerns a non-hazardous substance that is used to give natural gas a smell. The penetrating smell could be smelled as far away as Antwerp, a spokesperson told Rijnmond
Source: https://nos.nl/artikel/2567387-geen-gevaar-meer-na-biogaslekkage-in-leiden
Hacker had undetected access to TU Eindhoven network for days
The hacker who was caught in January carrying out a cyber attack on the Eindhoven University of Technology had unnoticed access to the computer network for days. This is evident from an investigation into the hack, which was carried out by cybersecurity company Fox-IT. It remains unclear who is behind the attack. The university switched off its network in the night of Saturday 11 to Sunday 12 January after the cyberattack was discovered a few hours earlier. Education at TU Eindhoven was then virtually paralysed for a week. Students could not access their e-mail and study material, which meant that exams had to be postponed. The hacker was most likely after a digital hostage situation, a so-called ransomware attack. This means that the attacker digitally locks down the computer network. Only when a ransom is paid, the files are released.
At the last minute
The university managed to prevent that at the last minute. "Just after 21:00 our employees received a signal that hackers had access to our network," says Patrick Groothuis of TU/e. "Within half an hour we were eight men on our feet to take up the fight." You have to imagine a cat-and-mouse game, he says. While the hacker tries to penetrate further into the network, the university tries to "push him out of the network". When it became clear that the hacker was winning, the university decided to take the network offline . Around that time, the hacker tried to get their hands on the backup. That is crucial when you are dealing with a hostage attack. "You can do two things: pay the ransom or restore the backup," says Groothuis. "We make a backup every night, so in this case all the data was there up to and including Friday. If hackers get their hands on that, you're in a position you really don't want to be in. The damage can be enormous. It was really touch and go."
Old password reused
The investigation revealed that the hacker used stolen credentials to break into the network on Monday, January 6, five days before the attack began. The attacker probably used login details that were found on the dark web, the underground part of the internet. These types of accounts often have an extra layer of security, so that - in addition to a login name and password - an extra code is needed. But that security was not set up. As a result, the hacker only needed the login details. The TU/e had also received a report months earlier that stolen login details were online. At that time, the owners of the accounts were asked to reset their passwords, says Groothuis. "That is what happened, only they then reused their old password." So there was no technical measure to prevent that. The university wanted to address these two risks this summer, says Groothuis. "That of course makes it extra sour that they got in anyway." People now have to enter an extra code to log in to the network. It has also been made impossible to reuse an old password if it turns out that the login details have been stolen.
Research public
The university is making the research results public in the hope that others can learn from them. Five years ago, Maastricht University did the same . It was then successfully hit by a ransomware attack. The university paid 200,000 euros in bitcoins as ransom. Some of the crypto coins were later recovered and confiscated. Because the bitcoins were now worth considerably more, the university received the equivalent of 500,000 euros back.
Source: https://nos.nl/artikel/2567887-hacker-had-dagenlang-ongemerkt-toegang-tot-netwerk-tu-eindhoven
Several people have become unwell after eating Haribo sweets. Cannabis has been found in the sweets.
It concerns children and adults who became ill after eating cola bottles, reports the Netherlands Food and Consumer Product Safety Authority (NVWA). It is not known how many people are involved. Several people have reported it to the police. Research shows that the sweets contained cannabis. According to the NVWA, it is not known how the cannabis ended up in the sweets. The police are investigating. It is not clear how many sweet bags contain cannabis.
On Wednesday, Haribo recalled candy due to warnings of dizziness after eating the candy. The recall concerns kilo bags of Happy Cola F!ZZ with a best-before date until January 2026. The product code is L341-4002307906. Haribo asks consumers to return the bags to the company and not to return them to the store. Customers will receive a refund. Other sizes of Haribo Coke bottles and other sweets are safe to eat.
Source: https://www.nu.nl/binnenland/6357414/meerdere-mensen-onwel-door-cannabis-in-haribo-snoep-bedrijf-roept-zakken-terug.html
Translated from Dutch to English with Google translate